Nurse Hotline and Health Information Library
call 24 hours a day
Health Information Library
The service is easy to use, confidential, and available to members 24 hours a day, 7 days a week free of charge. The FONEMED health information service provides access to a comprehensive library of health information available to you through the website or over the phone. The library puts information on over 2,100 health-related topics at your fingertips through a registered nurse. A team of physicians regularly reviews the information to make sure you are receiving the most current information available.
Available categories:
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How to Use
- Visit www.familyhealthtopics.com or call the toll free number listed on your membership card.
- Please provide the registered nurse with your name, group number, and membership number.
Note: The Health Information Library program is NOT insurance and is not intended as a substitute for insurance.
Nurse Hotline
Wouldn't it be great to just pick up the phone and talk to a nurse when you have a health concern? With the FONEMED Nurse Hotline, now you can do that! If you have an urgent (non-emergency) medical situation and need professional advise, call the nurse assistance line toll free 24 hours a day, 7 days a week. A registered nurse will talk with you about your symptoms and recommend an appropriate course of action.
The FONEMED nurse hotline handles after-hour medical calls for hospitals and physicians throughout the world, and now you have access to the same medical guidance
For every nurse advise call,FONEMED uses trusted medical information that has been relied upon by over 10 million people over the last decade. The guidelines are written and endorsed by the foremost professionals in the health field.
- Dr. David Thompson developed the Adult Algorithms. They reflect his experience as a leader in the field of emergency medicine, with more that 16 years of clinical experience and a long list of written publications.
- The pediatric medical guidelines were developed by Dr. Barton Schmitt of Denver Children's Hospital, author of "Your Child's Health".
- Guidance about self treatment at home
- Immediate or scheduled visits to your physician's office
- Emergency treatment
How to Use
- Call the toll free number listed on the front of your membership card.
- Please provide the registered nurse with your name, group number, and membership number.
Note:The Nurse Hotline program is NOT insurance and is not intended as a substitute for insurance.
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